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© STAIS 2006.
All rights reserved.

 

 
 

We provide a comprehensive translation and interpreting service in a wide range of languages to minority ethnic communities living in Slough and the surrounding areas.
We provide our services to a wide range of service providers from the statutory, private and voluntary sectors to enable them to make their services equally accessible to minority ethnic communities.
 
In addition to interpreting and translating, we provide a consultancy service for statutory, voluntary and private sector organisations.


We provide trained professional interpreters for liaison interpreting in a wide range of situations including Local Authority Offices, GP Clinics, Hospitals, Courts, Police Stations, formal and informal gatherings such as Consultation Meetings, Conferences, Training Events and Group Meetings. Our interpreters enable better and effective communication between service providers and service users from minority ethnic communities.
 
Our interpreters can also assist both parties with cultural, religious, traditional and linguistic issues.


We provide written translations of a wide range of materials such as leaflets, news letters, official letters, posters, birth and marriage certificates. Translations can be provided in different forms and formats.
 
Please contact us to discuss your requirements.


We provide advice to service providers on:
 
 - Appropriate and effective use of interpreters.
 - Appropriateness of materials to be translated and the range of languages in which it should be made available.
 - Layout and format of the translated materials before final printing to ensure correct printing takes place.
 - Training and support for staff to enable them to work more effectively with interpreters.


All our interpreters/translators are trained and work to strict codes of practice. We pride ourselves in providing a service of the highest standard, respecting client confidentiality and maintaining impartiality at all times.
 
In the unlikely event that we fall below your expectations you have the right to complain and seek redress. Please click here to download our Standards of Service and Complaints Procedure (.pdf file, 30K).

 

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